Methods of Payment

Council Tax Bills are payable by monthly instalments, however, this is conditional upon each instalment being paid by the due date shown on the Council Tax Bill. Failure to do so will result in recovery action being taken. The right to pay by instalments may be withdrawn and the full balance may become payable immediately.

Direct Debit - the easy way to pay your bill

• Direct Debit is the easiest way to pay.
• You can choose to pay on the 1st or the 15th of each month.
• No queuing at payment offices.
• No cheques to write.
• No standing orders to renew.
• A lot safer than cash.
• It's also cheaper and easier for the Council to administer and thus helps to keep Council Tax bills down.

Further details on how to pay by Direct Debit.

Online by Debit Card

If you have a debit card you can make regular or one-off payments without leaving home or paying any charges, 24 hours a day by using the online payments service.

By Phone

Telephone 01628 683888 to make a payment using our 24 hour automated service or call 01628 683800 to speak to a customer service adviser who will process your payment by debit card.

Post Office

Payment may be made at the Post Office, using the Plastic Payment Card. Cheques must be made payable to 'Post Office Counters Ltd'. Please allow 5 days working days for this payment to reach the Council.

Paypoint Outlets

Payment can be made using the Plastic Payment Card wherever you see the paypoint sign. Many of these are open outside standard post office hours e.g. shops, petrol stations etc.

Cheques & Postal Orders by Post

You should write your Council Tax account number on the back of the cheque or postal order. The account number starts with 9 and can be found on your Council tax bill.

Royal Borough of Windsor & Maidenhead
PO Box 3446
Maidenhead
SL6 1NY

Cheques or Postal Orders should be made payable to RBWM and crossed. Payments should be sent in time to ensure receipt by the due dates.

Cash/Cheque Payments at Council Offices

Payments can be made at the Council Offices shown below:

Town Hall, St Ives Rd, Maidenhead

York House, Sheet Street, Windsor

Opening hours for the above offices:
Monday to Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm

Cash payments can be made at the kiosks - please make sure you have your Council Tax number ready to key in.

Cheque payments can be placed in the cheque payment boxes.

You must write your Council Tax account number on the back of the cheque.

Voucher Books
These are no longer issue by the Council. Please see Plastic payment cards above.

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