Methods of Payment

Council Tax Bills are payable by monthly instalments, however, this is conditional upon each instalment being paid by the due date shown on the Council Tax Bill. Failure to do so will result in recovery action being taken. The right to pay by instalments may be withdrawn and the full balance may become payable immediately.

Direct Debit - the easy way to pay your bill

• Direct Debit is the easiest way to pay.
• You can choose to pay on the 1st or the 15th of each month.
• No queuing at payment offices.
• No cheques to write.
• No standing orders to renew.
• A lot safer than cash.
• It's also cheaper and easier for the Council to administer and thus helps to keep Council Tax bills down.

If you have not paid your Council Tax by Direct Debit in the past, why not start now. Print off a Direct Debit form. Complete the form and return it to the Council Tax Unit, RBWM, Town Hall, St Ives Road, Maidenhead, Berkshire, SL6 1RF.

Alternatively, contact the Council Tax Unit for a Direct Debit Instruction, by e-mail council.tax@rbwm.gov.uk or telephone 01628 683850.

Debit Card using the internet

If you have a debit card you can make regular or one-off payments without leaving home or paying any charges, 24 hours a day by using the online payments service. 

Post Office

Payment may be made at the Post Office, using the Plastic Payment Card. Cheques must be made payable to 'Post Office Counters Ltd'. Please allow 5 days working days for this payment to reach the Council.

Allpay and E-pay outlets

Payment can be made using the Plastic Payment Card wherever you see the Allpay or E-pay sign.  Many of these are open outside standard post office hours e.g. shops, petrol stations etc.

Postal Remittances

You should send your bill and payment to:

Royal Borough of Windsor & Maidenhead
PO Box 3446
Maidenhead
SL6 1NY

Cheques or Postal Orders should be made payable to RBWM and crossed. Payments should be sent in time to ensure receipt by the due dates.

The Council no longer provides voucher books so you must write your Council Tax account number on the back of the cheque.

Cash/Cheque Payments

Payments can be made at the Council Offices shown below:

Maidenhead                     Windsor
Town Hall                        York House
St Ives Road                    Sheet Street
Maidenhead                     Windsor

Opening hours for the above offices:
Monday to Thursday 8.45am - 4.45pm, Friday 8.45am - 4.15pm

You must write your Council Tax account number on the back of the cheque.

Voucher Books
These are no longer issue by the Council. Please see Plastic payment cards above.