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Council Tax Annual Bill 2011/12: Frequently Asked Questions

If you have a query relating to your Council Tax bill, please read through this set of frequently asked questions before calling the Council, as the answer to your question may appear here.

I'd like to set up a Direct Debit - how can I do this?

There are now some new ways to do this.

- Click here to complete an online form.
- You can call us on 01628 683 850 to set up a Direct Debit over the 'phone. (If you have arrears, we can arrange an instalment payment plan to pay these at the same time as setting up your Direct Debit.)

You no longer need to complete a paper Direct Debit Instruction.

Do you know that if you sign up to 'Local Life', you can register to check your Council Tax instalments and payments online, and much more. Click here for more details of this new development for residents of the Borough.