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Contact the Council

By E-mail

Email our Customer Service Centre using the Online Contact Form

To request information under Freedom of Information please use our FOI Request Form

By Phone

Customer Service 01628 683800 (telephone opening times 8am - 6pm Monday to Friday)

Please note, when contacting the Customer Service Centre, that our busiest times are between 12pm and 2pm.

For more phone numbers see our Handy Guide to Council Services.

Emergency/Out of Office Hours:

Control Room 01753 853517

Extended out-of-hours: An initiative to offer extended out-of-hours access to four key services has been available since 2 January 2014, giving residents more opportunity to get in touch with the council about concerns.

The four services included are:

  • unauthorised tree felling
  • planning enforcement
  • dangerous structures and
  • late-night noise.

The control room officer will assess the situation using set criteria and, where appropriate, arrange for the relevant duty officer to attend the incident.

By Letter

The Royal Borough of Windsor and Maidenhead,
Town Hall,
St Ives Road,

In Person

Maidenhead Customer Service Centre
St Ives Rd
-Map showing Maidenhead Town Hall
-Map showing Maidenhead Car Parks

Windsor Customer Service Centre
Sheet Street
-Map showing York House, Windsor
-Map showing Windsor Car Parks

Council Office opening hours are: 8.45 to 5.15 Monday to Thursday and 8.45 to 4.45 on Fridays.

By Fax:

01628 685757


01628 796474

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Modified: 2015-01-26
Published: Tue, 03 Nov 2015 12:52:03
Author: Simon Arthur
Editor: Simon.Arthur
RDCMS ID: 4611
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