Business Rates: Frequently Asked Questions

You may appeal against your rateable value if you believe  that it is wrong.  Please contact the The Valuation Office Agency, which is an executive agency of HM Revenue & Customs, for further information about making an appeal.

The Valuation Office Agency
Kings Wharf
20 - 30 Kings Road
Reading RG1 3ER

Tel: 0118 980 4800

For enquiries regarding summary valuations please call the help line on 0845 602 1507

Email: readinggroup.vo@voa.gsi.gov.uk

  1. What is the Business Rate?
  2. What are non-domestic rates?
  3. Will there be any charge on empty properties?
  4. What will happen to charities?
  5. How can I pay my rate bill?
  6. Do I have to pay business rates?
  7. How is my business rate bill calculated?
  8. When must I pay my rate bill?
  9. What if I think my rateable value is too high?
  10. What if my bill has increased substantially as a result of the year 2005 revaluation?
  11. What if my bill has reduced as a result of the year 2005 Revaluation?
  12. What is Rural Rate Relief and how can I inspect the list of qualifying rural settlements in the Royal Borough?

Contact Information:

By post:  Business Rates, Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead SL6 1RF

By telephone: 01628 796623 or 01628 796965

By email:  business.rates@rbwm.gov.uk

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