Benefits - Landlords Frequently Asked Questions

What can the benefits office tell me about my tenants claim?

If payments are being made to you the landlord directly then we can tell you how much benefit has been awarded, the start date of the claim and any amounts that are being recovered, due to an overpayment.

However, if payment is made direct to the customer, then we can only disclose the above details to you if the tenant has signed an agreement to confirm that this is acceptable.

What is Housing Benefit?
Who is eligible to claim Housing Benefits?
How is Housing Benefit calculated?
What are my responsibilities as a landlord?
What is the role of The Rent Service?
Can a tenant request a rental valuation, before moving into a new property?
How is Housing Benefit paid?
What can the benefits office tell me about my tenants claim?
What about the Council Tax?
Landlords and Benefit Counter Fraud
I want more information on Local Housing Allowance?

Contact Information:

By telephone: 01628 796036

By email: benefits@rbwm.gov.uk

By post: Revenues and Benefits, Royal Borough of Windsor and Maidenhead, PO Box 3464, SL6 1XP.