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Benefit Fraud: Frequently Asked Questions

Can I report a suspected fraud over the phone or must it be in writing?

If you do not wish to use the online form to report a fraud, you may ring our 24 hour confidential Beat the Cheat Hotline on (0500) 353000 or write to us at Benefit Fraud Team, Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead SL6 1RF

Can I report a suspected fraud over the phone or must it be in writing?
I think somebody I know is fraudulently claiming benefit, who do I tell?
Will the person I report find out who reported them?
Can my location be traced?
Who will see the information I submit?
Could anyone find out that I submitted a form?
What actions will be taken?
What happens to people who have been caught?
How will I know if anything has been done?
Will there be a reward?
How do I make a complaint if I am not happy with the service provided?
Whom do I contact if I wish to make a comment about this service?

Contact Information

By telephone: 'Beat the Cheat' line - 0500 353300

By email: benefit.fraud@rbwm.gov.uk
By post: Benefit Fraud Team, Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead SL6 1RF