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Benefit Fraud: Frequently Asked Questions

What happens to people who have been caught?

The Government, the Benefits Agency, the Police and the Courts take benefit fraud very seriously. Around 10,000 people are prosecuted and convicted every year for benefit fraud offences. However, not all cases go to Court. Others may receive benefit penalties or formal cautions. In addition, people must repay the full amount they received from benefits that had been claimed fraudulently.

Can I report a suspected fraud over the phone or must it be in writing?
I think somebody I know is fraudulently claiming benefit, who do I tell?
Will the person I report find out who reported them?
Can my location be traced?
Who will see the information I submit?
Could anyone find out that I submitted a form?
What actions will be taken?
What happens to people who have been caught?
How will I know if anything has been done?
Will there be a reward?
How do I make a complaint if I am not happy with the service provided?
Whom do I contact if I wish to make a comment about this service?

Contact Information

By telephone: 'Beat the Cheat' line - 0500 353300

By email: benefit.fraud@rbwm.gov.uk
By post: Benefit Fraud Team, Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead SL6 1RF