Benefit Fraud: Frequently Asked Questions

No, your location cannot be traced. If you are using a public computer or a computer which is used by other people, you may wish to clear your browser cache and history.

When you visit a website, your browser records information. Firstly, the actual pages that you visit, including all graphics viewed are stored in the browser's cache folder of the PC you are using. This is to make access faster for you if you wish to visit the site again, as the browser can used the cached information without having to retrieve it from the server.

  1. Can I report a suspected fraud over the phone or must it be in writing?
  2. I think somebody I know is fraudulently claiming benefit, who do I tell?
  3. Will the person I report find out who reported them?
  4. Can my location be traced?
  5. Who will see the information I submit?
  6. Could anyone find out that I submitted a form?
  7. What actions will be taken?
  8. What happens to people who have been caught?
  9. How will I know if anything has been done?
  10. Will there be a reward?
  11. How do I make a complaint if I am not happy with the service provided?
  12. Whom do I contact if I wish to make a comment about this service?

Contact Information

By telephone: 'Beat the Cheat' line - 0500 353300


By email: benefit.fraud@rbwm.gov.uk


By post: Benefit Fraud Team, Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead SL6 1RF

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