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Benefit Fraud: Frequently Asked Questions

Whom do I contact if I wish to make a comment about this service?

Any comments you wish to make about the Royal Borough of Windsor and Maidenhead online Benefit Fraud reporting facility are most welcome. We are interested to learn of any good or adverse comments you have, including suggestions on how we may improved the service even further. Please visit the Royal Borough of Windsor and Maidenhead Complaints and Comments webpage where you will be able to send us your feedback.

Can I report a suspected fraud over the phone or must it be in writing?
I think somebody I know is fraudulently claiming benefit, who do I tell?
Will the person I report find out who reported them?
Can my location be traced?
Who will see the information I submit?
Could anyone find out that I submitted a form?
What actions will be taken?
What happens to people who have been caught?
How will I know if anything has been done?
Will there be a reward?
How do I make a complaint if I am not happy with the service provided?
Whom do I contact if I wish to make a comment about this service?

Contact Information

By telephone: 'Beat the Cheat' line - 0500 353300

By email: benefit.fraud@rbwm.gov.uk
By post: Benefit Fraud Team, Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead SL6 1RF: How do you rate this information/service?