Benefit Fraud: Frequently Asked Questions

1. Can I report a suspected fraud over the phone or must it be in writing?
2. I think somebody I know is fraudulently claiming benefit, who do I tell?
3. Will the person I report find out who reported them?
4. Can my location be traced?
5. Who will see the information I submit?
6. Could anyone find out that I submitted a form?
7. What actions will be taken?
8. What happens to people who have been caught?
9. How will I know if anything has been done?
10. Will there be a reward?
11. How do I make a complaint if I am not happy with the service provided?
12. Whom do I contact if I wish to make a comment about this service?

Contact Information

By telephone: 'Beat the Cheat' line - 0500 353300

By email: benefit.fraud@rbwm.gov.uk

By post: Benefit Fraud Team, Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead SL6 1RF

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