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Benefit Fraud: Frequently Asked Questions

Will the person I report find out who reported them?

No. You have the option of remaining anonymous. If you do submit your name and other personal details in order to be kept up to date with any progress made, that information will remain secure and confidential at all times.

Can I report a suspected fraud over the phone or must it be in writing?
I think somebody I know is fraudulently claiming benefit, who do I tell?
Will the person I report find out who reported them?
Can my location be traced?
Who will see the information I submit?
Could anyone find out that I submitted a form?
What actions will be taken?
What happens to people who have been caught?
How will I know if anything has been done?
Will there be a reward?
How do I make a complaint if I am not happy with the service provided?
Whom do I contact if I wish to make a comment about this service?

Contact Information

By telephone: 'Beat the Cheat' line - 0500 353300

By email: benefit.fraud@rbwm.gov.uk
By post: Benefit Fraud Team, Royal Borough of Windsor and Maidenhead, Town Hall, St Ives Road, Maidenhead SL6 1RF: How do you rate this information/service?