Who we are:
Control Room
Royal Borough of Windsor and Maidenhead
Town Hall,
St Ives Road
Maidenhead
SL6 1RF
Lawful basis for processing the information
General Data Protection Regulation Article 6(1)(e) – processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
General Data Protection Regulation Article 6(1)(f) - processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
We also rely on Paragraphs 6, 10, 11 and 12, of Schedule 1 of the DPA 2018 or in the exercise of official authority vested in the controller.
How we collect personal information
We collect your information through digital means with both static and moving images captured by CCTV cameras and bodycam footage.
What information do we collect
Images such as photos, video footage which may include biometric information, audio recordings, location data and vehicle registration numbers.
How we use the information provided
Our closed-circuit television (CCTV) service is designed to make the Royal Borough a safer place to live, work and visit. CCTV is also used to monitor traffic, for public safety or protection of Council owned property.
Our operators work in partnership with the local police, community and businesses to help in the fight against crime and anti-social behaviour in the Borough.
Who has access to the information about you
The RBWM Control Room.
Who we may share your information with
We may share your personal information with our Information Governance Team and on occasion, our Customer Services Team.
CCTV footage will only be processed internally by council staff who are authorised to do so and any other departments where there is a legitimate and lawful reason for their involvement, such as HR colleagues in the event of an investigation.
Sometimes we need to share your information with other internal departments and external organisations such as the police and insurance companies. We only do this if we are required to do so by law, or for the performance of a contract.
We may be asked to provide footage to assist the police with criminal investigations. We may also be asked for footage from insurance companies should there be an incident involving their insured.
How long we store your information
The data retention period for CCTV is thirty days from the day of capture. However, the retention period may be longer should the footage be required for the prevention or detection of a crime or used in connection to a legal claim.
Does your service utilise automated decision making? No.