We are changing the look and feel of our website. During this transition period you will find that some pages that you access will redirect you to the new website. Please bear with us during this period.

Online Payments Service


Pay Online

Council Tax


Housing Benefit



School Transport

Trading Standards

Waste Management

Youth Services

Terms and Conditions

Please note that online payments are credited to the relevant account within three working days of payment.

Actual card transaction will take place on a secure server belonging to The Bank of Ireland, the Borough's chosen Merchant Banker for E-Payment transactions.

You will be able to make a payment for a number of our services, using a credit or debit card. Please note that the Royal Borough of Windsor & Maidenhead DOES make a surcharge for using credit cards to pay for Council Tax or Business Rates. This is currently 1.18% for personal card holders and 1.88% for business card holders..

The Royal Borough of Windsor and Maidenhead accepts the following payment cards:

VISA payment cardMasterCard payment cardMaestro payment cardVISA Delta payment card

Whilst your payment is being processed:

  • Please do not use your browser's back and forward buttons to navigate through the pages; instead use buttons provided on the pages themselves.

  • Do not press any button marked 'PAY' more than once.

  • Until you reach the point where you have entered your payment card details, you may safely abandon a payment by closing your browser. After that point, please be patient and wait for your payment to complete.

If you experience any difficulties and do not receive confirmation of your payment and a receipt, please do not attempt to make the payment again. Instead please contact our helpdesk, during normal office hours on 01628 683800. You may also send an email to epayments@rbwm.gov.uk. Please do not email any personal card details.

To now make an online payment for the following services:

  • R.B.W.M. Invoices
  • Council Tax
  • Business Rates
  • Housing Benefit Repayment

Click here to access the secure Online Payment Form

Frequently Asked Questions

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Modified: 2015-06-25
Published: Thu, 25 Jun 2015 15:42:28
Author: Allison Helyer
Editor: Allison.Helyer
RDCMS ID: 9259
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