Location: My Account

My Account

What is 'My Account'?

The Royal Borough of Windsor & Maidenhead (RBWM) My Account provides access to a secure area of our website called a portal, where residents can register to access secure services such as School Admissions or receive personalised information using 'My Alerts'. My Alerts allows you to save addresses that you wish to view information about and to receive email alerts of changes and new activities in that area (for example planning applications).

How do I register with 'My Account'?

In order to ensure that you are authorised to use the services that are available via My Account, you need to register and provide the following information:

your name and residential address
your e-mail address,
your phone contact details (optional),
a secret question to allow you to request a new password, and
your acceptance of our terms and conditions.

Step-By-Step Guide - PDF 725K (opens in new window)

Registered Users

For more information or help:

Telephone: 01628 683800
Email: Customer Service Centre
Portal Registration FAQs