Privacy notice : Ceremony feedback form

Who we are

The Registration Service
Town Hall St Ives Road
Maidenhead SL6 1RF
Tel 01628 796422
Email registrar@rbwm.gov.uk

Lawful basis for processing the information

General Data Protection Regulation Article 6(1)(a) – the data subject has given consent to the processing of his or her personal data for one or more specific purposes. 

How we collect information

We will collect your information using an online form, email or when you send in a pre-paid postal comment card. 

What information is collected

We will collect your comments on our service. 
If you choose to do so, we will also collect your name and email address. 
If you are providing a photograph for uploading to our website, we will also collect the name of your photographer.

How we use the information provided

We are collecting your comments to help us improve our services to you and the community. 

If you have provided your consent, we will also use your photograph and comments on our social media sites and our RBWM website, for the purposes of promoting our services. 

You are welcome to withdraw your consent at any time, and we will remove your photograph and comments after receiving a request from you to do so. 

Who has access to the information about you

The Registrars and our Complaints and Compliments Team.

Who we may share your information with

We will not share any of your information without your consent. You will be asked to provide consent at the point of completing the form. If consent is given, we will only share your first name, photograph and comments on our social media sites and RBWM website. 

How long we store your information

We will only keep your personal information for three years from submission to us. 

You are welcome to withdraw your consent at any time by emailing us on the email found above in the ‘Who we are’ section of this document.